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FIELD NOTES FROM A FRACTIONAL CMO

Things We Pretend Are About Product Quality Episode 5: Pickup Trucks

Pickup trucks may be the most emotionally loaded product category in America that still comes with a bed liner. 

People say truck preferences are about capability.

Towing capacity. Payload. Torque. Bed length. Ground clearance. Diesel versus gas. Four-wheel drive. Cab configuration. Whether the tailgate can now perform tasks once reserved for municipal employees.

And yes, capability matters.

  • They are about identity.

  • Region.

  • Age.

  • Work.

  • Memory.

  • Status.

  • Family history.

  • And occasionally, the deeply held belief that everyone else has chosen incorrectly.

Truck preferences vary across the country, but in Texas the differences can become theological. East Texas, Central Texas, and West Texas may all agree that trucks matter, but the details can get tense. Given enough time, horsepower, and unsupervised opinions, it is not unreasonable to imagine an intrastate uprising.

And that is before Rhode Island enters the conversation, assuming Rhode Island has trucks. I am not making a claim. I am simply asking the question.

Age matters too.

Young men who believe they are bulletproof, drive too fast, and have not yet reached the “I can responsibly finance a GMC or Ford” stage may find themselves in a Ram. The company shortened the name from Dodge Ram to Ram, which is fine, but everyone knows it is still a Dodge.

Especially the owners.

They have the repair receipts to prove it.

No disrespect, of course.

Then there are the lifted, polished, four-wheel-drive city trucks that have never been near a farm, ranch, oil field, hunting lease, rodeo, or any situation requiring actual four-wheel drive. These trucks are not hauling hay. They are hauling identity, confidence, and one laptop bag in a very aggressive center console.

Again, not a criticism.

That is positioning.

Then there is the Jeep Gladiator.

Technically, it is not a Dodge. It is a Jeep. But Jeep and Ram live under the same corporate roof, so the family resemblance is close enough to keep Thanksgiving interesting.

The Gladiator says something different than a Ford, Chevy, GMC, Ram, or Toyota.

It does not say, “I need to haul cattle panels.”

It says, “I may need to haul a kayak, climb a trail, remove the doors, and explain to my spouse why this was technically practical.”

And to be fair, it is a cool-looking truck.

But it occupies a different field of play. It is not trying to be the ranch foreman. It is trying to be the adventure friend who owns ratchet straps, sunglasses, and at least one cooler with stickers on it.

Because somewhere else, there is an old farm truck that deserves respect.

The paint is tired. The seat has a tear. The radio may or may not work. The door makes a sound known only to rural mechanics and family dogs.

But that truck has carried feed, fence posts, tools, kids, grandkids, muddy boots, tired men, worried women, good dogs, bad weather, and at least one story nobody is allowed to tell at Thanksgiving.

That kind of truck does not merely depreciate.

It accumulates meaning.

There may be no more American image than an old reliable farm truck with a dog in the cab, head out the window, moving through fall leaves, crossing a creek, climbing a hill, and somehow making the person watching it believe everything is still going to be all right.

Ford does not just sell trucks. It sells work, toughness, and the confidence that the truck can take a beating before the owner has finished breakfast.

Chevrolet sells heritage, dependability, and a certain blue-collar steadiness that says, “We have been doing this a long time.”

GMC sells capability with a nicer jacket.

Ram sells power, swagger, and the emotional promise that the driver may be younger than his insurance company would prefer.

Toyota sells reliability, restraint, and the quiet confidence of someone who believes the best repair is the one that never happens.

And the Tesla Cybertruck?

I am still trying to determine what that says about a man.

That is not an opinion.

That is an open research question.

The point is that every truck chooses a field of play.

  • Workhorse.

  • Luxury utility.

  • Ranch credibility.

  • Suburban capability.

  • Youthful defiance.

  • Off-road fantasy.

  • Old-truck nostalgia.

  • Electric disruption.

That is why two jackets with similar technical features can live in completely different places in the customer’s mind.

And in the pickup category, the story is usually riding a little higher than factory recommended.

About Author

Picture of Louis Deppe

Louis Deppe

Louis Deppe is the Founder and CEO of Supercell Marketing Boutique, with more than 40 years of experience in commercialization, executive marketing, and business strategy.

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